ANML FARM

ANML FARM PRIVACY POLICY

At ANML FARM (“we”, “us”, “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our web and mobile application (“App”) available at anmlfarm.com, and the rights you have in relation to your information. Our comprehensive farm management platform integrates machine learning technology to provide data capture, legal advisory services, third-party service brokerage, and commerce solutions specifically designed for the agricultural sector. By using our App, you consent to the data practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

1.1 Personal Information

We collect personal information that you voluntarily provide when registering, using our services, or communicating with us, including but not limited to:

  • Identification information (name, email address, phone number, physical address)
  • Account credentials (username, password)
  • Financial information (payment details, banking information, transaction history)
  • Biometric data for digital signature verification and authentication
  • Location data of users, farms, animals, and equipment
  • Know Your Customer (KYC) documentation
  • Farm employee information (when provided by authorized farm administrators)
  • Business and legal documentation

1.2 Farm Data

We collect information related to your agricultural operations, including:

  • Farm boundaries and geographical information
  • Legal documents related to farm ownership and operation
  • Financial records and performance metrics
  • Employee data (when provided by authorized farm administrators)
  • Resource inventories and management information

1.3 Animal Data

We collect information about livestock and other animals, including:

  • Images and visual media
  • Weight, health records, and produce data
  • Breed information and genetics
  • Location and movement tracking
  • Production metrics and history

1.4 Equipment Data

We collect information about farm equipment and machinery, including:

  • Images and visual media
  • Mileage, usage patterns, and condition assessments
  • Location and movement tracking
  • Operator and handler information
  • Maintenance records and history

1.5 Usage and Technical Data

We automatically collect certain information when you use our App, including:

  • Device information (type, operating system, browser type)
  • IP address and network information
  • App usage statistics and interaction patterns
  • Error logs and performance data
  • Cookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

2.1 Provide and Improve Services

We use your information to:

  • Create and manage your ANML FARM account
  • Process and fulfill subscriptions, transactions, and service requests
  • Facilitate data capture, management, and analysis of farm operations
  • Deliver personalized content and recommendations
  • Develop and improve our App features and functionality
  • Apply machine learning algorithms to optimize farm management insights

2.2 Legal Advisory Services

We use your information to:

  • Generate and provide digital legal documents and templates
  • Facilitate digital signature processes requiring facial or biometric authentication
  • Process and manage CCMA representation services (where applicable)
  • Ensure compliance with relevant agricultural and business regulations

2.3 Third-Party Service Brokerage

We use your information to:

  • Connect you with appropriate third-party service providers
  • Facilitate animal, farm, and equipment service requests
  • Process and track service delivery and fulfillment
  • Manage quality control and feedback mechanisms

2.4 Commerce Functions

We use your information to:

  • Process purchases, sales, and subscription payments
  • Manage affiliate marketing relationships and commission tracking
  • Facilitate marketplace transactions for animals, equipment, and related products
  • Process and deliver orders and track shipping information

2.5 Communication

We use your information to:

  • Send administrative notifications, service updates, and security alerts
  • Provide customer support and respond to inquiries
  • Send marketing communications about our products, services, and promotions (subject to your preferences)
  • Conduct surveys and collect feedback to improve user experience

3. INFORMATION SHARING AND DISCLOSURE

3.1 Service Providers

We may share your information with trusted third-party service providers who perform services on our behalf, including:

  • Payment processors and financial institutions
  • Cloud storage and hosting providers
  • Analytics and data processing services
  • Customer support and communication services
  • Legal and compliance services

All service providers are contractually obligated to use your information only for the purposes of providing services to us and in compliance with applicable privacy laws.

3.2 Third-Party Service Partners

With your consent, we may share specific information with third-party service partners to facilitate requested services, including:

  • Veterinarians and animal health professionals
  • Farm service providers (insurance, security, training)
  • Equipment maintenance and repair technicians
  • Legal professionals and representatives
  • Transportation and logistics providers

We share only the information necessary to fulfill the requested service and require our partners to maintain appropriate security measures.

3.3 Marketplace Transactions

When you engage in commerce through our platform, we may share necessary information with:

  • Buyers or sellers involved in the transaction
  • Payment processors to facilitate transactions
  • Shipping and logistics providers for delivery
  • Affiliate marketers (limited to transaction data related to referral codes)

3.4 Legal Requirements

We may disclose your information when required by law or in the good faith belief that such action is necessary to:

  • Comply with legal obligations or valid legal processes
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing related to the App
  • Protect the personal safety of users or the public
  • Protect against legal liability

3.5 Business Transfers

If ANML FARM is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.

4. DATA SECURITY

We implement appropriate technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption of sensitive data both in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication procedures
  • Secure data storage and backup systems
  • Staff training on data security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your devices.

5. YOUR RIGHTS AND CHOICES

5.1 Account Information

You can review, update, or delete certain information by logging into your account settings. If you cannot access certain information or have questions about the information we have, please contact us using the details provided below.

5.2 Data Subject Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to access the personal information we hold about you
  • Right to rectification of inaccurate or incomplete information
  • Right to erasure of your personal information in certain circumstances
  • Right to restrict or object to processing of your personal information
  • Right to data portability
  • Right to withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@anmlfarm.com.

5.3 Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in each communication or by adjusting your notification preferences in your account settings.

5.4 Cookies and Tracking Technologies

You can manage your preferences for cookies and similar technologies through your browser settings. Please note that disabling certain cookies may impact the functionality of our App.

5.5 Do Not Track

Our App does not currently respond to “Do Not Track” signals or similar mechanisms.

6. DATA RETENTION

We retain your information for as long as necessary to provide the services you have requested, comply with legal obligations, resolve disputes, and enforce our agreements. The criteria used to determine our retention periods include:

  • The duration of your relationship with ANML FARM
  • Legal requirements and industry standards
  • Contractual obligations with third parties
  • Operational necessity and business purposes

When personal information is no longer needed, we will securely delete or anonymize it.

7. CHILDREN’S PRIVACY

Our App is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@anmlfarm.com, and we will take steps to delete such information.

8. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to, stored, and processed in countries other than the one in which you reside. By using our App, you consent to the transfer of your information to countries which may have different data protection rules than your country. We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable law.

9. REGULATORY COMPLIANCE

9.1 South African Laws

ANML FARM complies with the Protection of Personal Information Act (POPIA) of South Africa. As required by POPIA, we implement reasonable technical and organizational measures to secure personal information and prevent unauthorized access or processing.

9.2 International Regulations

Where applicable, we comply with international data protection laws, including but not limited to the General Data Protection Regulation (GDPR) for users in the European Economic Area, the California Consumer Privacy Act (CCPA) for California residents, and other relevant regional privacy laws.

10. BIOMETRIC DATA PROCESSING

For our digital signature and authentication services, we may collect and process biometric data, which may include facial features or other biometric identifiers. This processing is subject to the following conditions:

  • We obtain explicit consent before collecting any biometric data
  • Biometric data is used solely for authentication and verification purposes
  • Biometric data is encrypted and stored securely
  • We do not sell, lease, trade, or otherwise profit from biometric data
  • We maintain a publicly available policy establishing a retention schedule and guidelines for permanently destroying biometric data

You have the right to withdraw consent for biometric data processing at any time by contacting privacy@anmlfarm.com.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and changing the “Last Updated” date. Your continued use of the App after such modifications will constitute your acknowledgment of the modified Privacy Policy.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

ANML FARM (Pty) Ltd
Attention: Privacy Officer
Email: privacy@anmlfarm.com
Physical Address: [Your Physical Address]
Postal Address: [Your Postal Address]
Phone: [Your Phone Number]

We will respond to your inquiry as soon as reasonably possible.